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Dan Berstein designed the Ready for Anything framework based on data from hundreds of mediators, with a goal of helping dispute resolvers feel ready and capable to address any challenging behavior. Come to our Q&A session to learn strategies for handling the emergencies, disruptions, and disconnects you face in your practice.

About your trainer

Dan Berstein, MHS has spent over fifteen years studying mental health and dispute resolution, and developing tools to help all sorts of mental health stakeholders address concerns about challenging behaviors and accessibility without inadvertently becoming discriminatory. His company, MH Mediate, has helped thousands of people, organizations, and government agencies improve how they talk about mental health, become accessible, and address challenging behaviours.

Dan brings a thorough research background to all of MH Mediate’s programs. He studied at the Wharton School of the University of Pennsylvania, where he was a Wharton Research Scholar and where he focused his studies on decision processes and systems. He holds a master’s degree from the Johns Hopkins School of Public Health, where his work focused on research methodologies. Dan regularly publishes academic work helping people address challenging behaviors and prevent accidental discrimination.

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