Mediation is often described as a confidential process, however confidentiality is not straightforward and there are many variations and exceptions to the principle of confidentiality in mediation. These variations may depend on what the mediator and the parties agree on, which model of mediation the mediator offers (e.g. facilitative, transformative, narrative), the substance of the […]
CRITICAL REFLECTION: Confidentiality Read More »
This book, by Australian clinical psychologist Dr Sarah Edelman, is about how to use cognitive behaviour therapy (CBT) techniques to better manage everyday life challenges. While the word “conflict” doesn’t actually appear in the book’s index, it is mentioned explicitly and implicitly throughout the book, as many of our challenges arise from, or create, conflict!
WHAT I’VE BEEN READING: Change Your Thinking by Sarah Edelman Read More »
This book was published in 2014, but I revisited it in preparing some work on trauma informed practice in conflict resolution. The book is a powerful and often heart-breaking account of the development of knowledge about trauma, its symptoms and its treatment. While not specifically about how to conduct a trauma informed practice, it provides
WHAT I’VE BEEN READING: The Body Keeps the Score by Bessel Van Der Kolk Read More »
When mediators and coaches first learn how to mediate or coach, they are often taught a particular process with step-by-step instructions. This gives them a framework to follow as they practice and develop their skills. However, rigidly following those frameworks in the long term is likely to be problematic. Firstly, it may indicate that the practitioner
Adapting our box – co-designing a conflict resolution process Read More »
This just released book is an invaluable resource for all kinds of coaches. The contributors include an impressive group of coaching experts from around the world. The phrase in the subtitle “ethical maturity” has been chosen with purpose. Recent ethics coaching research reported that the number of ethical dilemmas experienced by coaches increases with years
This book is quite old (1997) but much of its content is still relevant today. It is an edited collection written by psychological researchers exploring empathic empathy from the USA (and one author from NZ). Much of the content has been synthesized into Icke’s later book Everyday Mind Reading, but this book is worth going
WHAT I’VE BEEN READING: Empathic Accuracy by William Ickes Read More »
This is the first in a series of short articles that I’ll be sharing in the following months to encourage critical reflection about some of the things that are typically taught in standard facilitative mediation training. These ideas have arisen from my work supervising and mentoring new mediators, who often face challenges when putting their
CRITICAL REFLECTION: Ground rules Read More »
This is an incredibly powerful book, in both form and substance. I found it incredibly moving, often challenging, and sometimes very confronting. While the book is primarily situated in the USA, the stories and the messages translate into other countries such as Australia where racism, cultural dominance, and institutional oppression are equally problematic. The book’s
Bill Eddy, co-founder of the High Conflict Institute, is well known for his work on managing conflict with what he calls “high conflict people” (HCPs). This book provides a range of process and intervention tips (including scripts for what to say in specific situations) to help mediators work with HCP in a range of conflict
WHAT I’VE BEEN READING: Mediating High Conflict Disputes by Bill Eddy and Michael Lomax Read More »
There has been a renewed interest in the intervention of reality testing in mediation in Australia with the release in December 2022 of research conducted by Lola Akin Ojelabi and Alysoun Boyle, funded by the Mediator Standards Board of Australia. The authors note at the start of the report that the phrase used in the
Can we take the “reality” out of reality testing? Read More »
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