This book has just been released. It’s part of a series of more than 700 “very short introductions” on pretty much any topic you can think of! The series aims to provide a stimulating and accessible introduction to people wanting to learn about a new subject. While the subject of negotiation is by no means […]
WHAT I’VE BEEN READING: Negotiation by Carrie Menkel-Meadow Read More »
I’m sure you’ve all heard of the concept of the amygdala hijack. You’ve probably even used it as an explanation for why we sometimes do crazy things in the heat of the moment. Maybe you (or your clients) have even used it as an excuse for bad behaviour! The problem is that while the concept
The myth of the amygdala hijack Read More »
This book is an anthology of various writing by the author about models, theories, frameworks and narratives relating to coaching and mentoring. It’s almost like a “best of” collection from the 70 books and countless articles David has written in the course of his career. David is one of the founders of the European Mentoring
WHAT I’VE BEEN READING: Coaching and Mentoring by David Clutterbuck Read More »
This book caught my attention because so much of my practice is working with people in conflict who are either unwilling or unable to change, even when it seems objectively in their best interests. The book is written by two psychologists who are particularly interested in adult development and mental complexity. They discovered through many
WHAT I’VE BEEN READING: Immunity to Change by Lisa Laskow Lahey and Robert Kegan Read More »
Empathy and compassion fatigue exists across a diverse range of professionals, particularly those who deal with clients who are experiencing strong emotions. Practitioners who work with people in conflict are no stranger to strong emotions, particularly those that are considered “negative” such as anger and frustration. It is important that conflict practitioners are aware of the
Empathy and compassion fatigue and the conflict practitioner Read More »
Along with the people involved in conflict, the practitioners supporting them also experience emotions before, during and after any interactions. The practitioners’ emotions may have an impact (positive or negative) on the clients, and the reverse is also true – the clients’ emotions may have an impact (positive or negative) on the practitioner. Why is it
The practitioner’s emotions in conflict Read More »
When I saw the title of this book, I had to buy it! I always love links with popular culture as a way of teaching and exploring concepts. Whether or not you’re a Star Wars fan, this book will intrigue and delight you. It includes chapters with such provocative titles such as “Lightsabers and fighting
WHAT I’VE BEEN READING: Star Wars and Conflict Resolution by Jen Reynolds and Noam Ebner Read More »
I’ve recently been exploring different ways that mediators can work with emotions in conflict. It’s surprising how many different things mediators do! Here’s a compilation of strategies I found that mediators reported using. Which ones they used seems to depend very much on the model of mediation, the personal style and preferences of the mediator,
Strategies for working with emotions in mediation Read More »
This book is so much fun to read, not least because of the clever cartoons interspersed throughout to illustrate various points. It’s a very clear, common sense approach to working with emotions in the workplace. The chapters cover the topics of health, motivation, decision making, teams, communication, culture and leadership. While the book does reference
WHAT I’VE BEEN READING: No Hard Feelings by Liz Fosslien and Mollie West Duffy Read More »
In this book, the authors Jean Poitras and Susan Raines, present a compilation of “best practices” from expert mediators across the world in dealing with common mediation challenges. They surveyed 186 experienced mediators across the world and from these results identified the most common challenges they faced in their practice. They then selected 101 of
WHAT I’VE BEEN READING: Expert Mediators by Jean Poitras and Susan S. Raines Read More »
