When we think about the kinds of emotions people experience in conflict, we usually think of negative ones like anger or frustration, and how to minimise the harm that these emotions can have on engagement and resolution. However, as conflict practitioners we can also promote emotions that have a positive impact on conflict engagement and […]
Positive and negative emotions in conflict Read More »
In this book Snyder introduces his theory of hope thinking. You may recall that Claire Holland and I discussed this in some detail in our recent conversation. There’s also a lesson on hope and conflict in our new Working With Emotions online course. The first three chapters of the book cover discovery, measuring and developing
WHAT I’VE BEEN READING: Psychology of Hope by C.R. Snyder Read More »
When we are working with people in conflict, we know that there are emotions involved. However, did you know that there are many different kinds of emotions that people bring to their conflict interactions, and that each of these can be managed differently to best support constructive conflict engagement? By different emotions, I don’t mean different
Emotions people bring to conflict Read More »
Emotions affect what we perceive, and they also help our brain determine what is most useful to pay attention to. Emotions draw our attention to certain things and away from others. Emotions can keep our attention focused or distract us from information that’s available to us. Emotions also affect how we interpret what we perceive
How emotions affect perception and attention in conflict Read More »
I’ve long admired Tammi Lenski’s work in the conflict resolution field (check out her other book The Conflict Pivot), but only recently discovered this book (now in its 3rd edition) in which she discusses how to market your ADR business using mediation principles. This book provides such a different approach to the usual business marketing
WHAT I’VE BEEN READING: Making Mediation Your Day Job by Tammy Lenski Read More »
The subtitle of the book is What the art of debating can teach us about listening better and disagreeing well. The author is Australia’s two-time world debating champion, and the book will certainly teach you a lot about how debating works, and how it compares with the kinds of disagreements we have in everyday life.
WHAT I’VE BEEN READING: Good Arguments by Bo Seo Read More »
This book is for all the language nerds out there (my hand is held up high!) who love exploring how words can structure our reality. As a big fan of metaphor, I couldn’t resist! Some of this book was over my head – linguistics and other concepts that I struggled to understand – but there
WHAT I’VE BEEN READING: Metaphors We Lives By by George Lakoff and Mark Johnson Read More »
I recently read this overview of different mediation approaches and I was incredibly impressed with the author’s understanding of their similarities and differences. I’ve taught comparative mediation subjects in postgraduate programs for many years, and it’s rare to find someone who can so clearly explain each different approach, and more importantly, do so in a
WHAT I’VE BEEN READING: The Mediator’s Approach by Tara West Read More »
I bought this book expecting more specific content about different aspects of psychology and their relationship to mediation. It doesn’t really include this information, rather it provides a broad overview about how psychological, existential, and phenomenological thought apply to mediation practice. What the book does provide, however, is a very nuanced description of mediation, from
WHAT I’VE BEEN READING: Psychologically Informed Mediation by Monica Hanaway Read More »
As I’ve been putting the finishing touches on our new Managing Emotions in Conflict online course, this book has become my essential reference source. The book explains complex concepts in simple language, with many practical (and often entertaining) examples. The book will challenge many things that you thought you knew about emotions, and how they
WHAT I’VE BEEN READING: How Emotions Are Made by Lisa Feldmann Barrett Read More »
