Samantha Hardy

Embracing Inclusivity in Mediation – A Pathway to Justice for Neurodivergent Individuals

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* Thanks to Rebekka Kornmehl, Danielle Hutchinson, and Carol Bowen for their helpful feedback on this content. People in the conflict resolution field typically think of mediation as a client-centered, informal, and flexible approach to managing conflict.  However, as highlighted by participants in the Symposium for Access to Justice for Autistic People in ADR in […]

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WHAT I’VE BEEN READING: Neuroqueer Heresies by Nick Walker

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Thanks to Rebecca Kornmehl for recommending this book to me! I learnt so much from this book that is essential for my role as parent of an autistic child, and a practitioner who frequently works with neurodivergent clients. Most importantly, the book helped me understand better the distinction between autism as seen through a pathology

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When the Boss Is Exhibiting Challenging Behaviours

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I recently had an interesting conversation with someone who started out by describing their boss as a “narcissistic personality” and who was looking for some advice about how to get them to change their behaviours towards staff. Work with behaviours, not labels The first step is to emphasize the importance of avoiding labelling the boss

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WHAT I’VE BEEN READING: Revenge of the Tipping Point, by Malcolm Gladwell

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I’m a big fan of Malcolm Gladwell’s books, they are always a terrific read, even if he is prone to overstatements and lack of rigorous research.  In this latest book, he reviews his earlier book The Tipping Point and its hypothesis that little things can make a big difference. Twenty-five years later, it’s a very

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Navigating Ethical Dilemmas in Mediation: Insights from Practitioners

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In the world of mediation, professionals frequently encounter complex ethical dilemmas that require careful consideration and judgment. Recently, a discussion among mediators explored such challenges in depth, providing valuable insights into the ethical intricacies of the profession. This blog post delves into the key themes discussed, focusing on the delicate balance mediators must maintain between

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REAL WORLD INSIGHTS: How we adapt our interpersonal conflict strategies

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Coleman argues that there are three different criteria for how we might adapt our interpersonal conflict strategies:  relational importance, goal type, power differences. These different criteria lead to seven basic types of interpersonal situations. These include: where the conflict is of low importance (independence), compassionate responsibility (high power, cooperative goals), partnership (equal power, cooperative), cooperative

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REAL WORLD INSIGHTS: Peter Coleman’s “Adaptive Mediation”

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Peter Coleman’s research has identified the four most challenging conditions or “derailers” of mediation as: High intensity conflict: higher levels of destructiveness, emotionality, and intransigence; High degrees of constraints or limitations on the mediation: including legal and time constraints and constituent pressure; Highly competitive relationships between the disputants; and The covert nature of the issues

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WHAT I’VE BEEN READING: The future of the professions: How technology will transform the work of human experts (updated edition), by Richard and Daniel Susskind

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This book was first published in 2015 and updated in 2022. I’m sure with the speed of technology developments they could probably write another edition already!  The authors are a father, Richard, who has spent  more than 30 years working on transforming the way that lawyers and courts work. His co-author son Daniel is an

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