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Blogs

You will find useful articles on conflict-related topics.

Samantha Hardy

WHAT I’VE BEEN READING: The House of Kwa, by Mimi Kwa

This book is a memoir spanning generations of the Kwa family on different continents (including Australia where Mimi Kwa was born and lives).  It’s a book about culture, family and conflict.  At times shocking, at other times heart breaking, and in between sometimes hilarious, the book covers the challenges of conflict across families, generations and

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Samantha Hardy

Exploring the Diversity of Mediation

When someone says they’re a mediator, what image comes to mind? Probably someone who helps people in conflict work through their differences, right? Simple enough. But here’s the thing—mediators are not all the same. In fact, the mediation field is incredibly diverse, even though most practitioners don’t describe themselves beyond the generic label of “mediator.” There are many different

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Samantha Hardy

WHAT I’VE BEEN READING: Conflict in emergency medicine: A systematic review by Timothy Edward Tjan, Lee Yung Wong, and Andrew Rixon

This is a fascinating article that provides an overview of research into the individual, team and systemic level factors that contribute to conflict between clinicians within emergency departments. The researchers found that conflict often occurred during referrals or admissions from ED to inpatient or admitting units. Individual-level contributors to conflict include a lack of trust

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Samantha Hardy

WHAT I’VE BEEN READING: Neuroqueer Heresies by Nick Walker

Thanks to Rebecca Kornmehl for recommending this book to me! I learnt so much from this book that is essential for my role as parent of an autistic child, and a practitioner who frequently works with neurodivergent clients. Most importantly, the book helped me understand better the distinction between autism as seen through a pathology

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Samantha Hardy

When the Boss Is Exhibiting Challenging Behaviours

I recently had an interesting conversation with someone who started out by describing their boss as a “narcissistic personality” and who was looking for some advice about how to get them to change their behaviours towards staff. Work with behaviours, not labels The first step is to emphasize the importance of avoiding labelling the boss

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