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WHAT I’VE BEEN READING: Narrating Peace: How to Tell a Conflict Story, by Solon Simmons

Author Solon Simmons is the director of The Narrative Transformation Lab at George Mason University’s Carter School for Peace and Conflict Resolution.  His latest book is a fascinating explanation of how the way we tell stories about conflict can create opportunities for political struggle, reconciliation or self-realization. Simmons suggests that there are four main prototypes […]

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WHAT I’VE BEEN READING: Neurodiversity coaching: A psychological approach to supporting neurodivergent talent and career potential, by Nancy Doyle and Almuth McDowall

This book focuses on coaching neurodivergent individuals about their experiences at work. The introduction states that the book supports existing coaching practitioners, managers and community leaders to understand the essentials of neurodivergence, a term that encompasses ADHD, autism, dyslexia, dyspraxia and Tourette’s syndrome, and how these diagnoses require specific coaching approaches to support individuals to

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Enhancing Conflict Management Theory and Practice through Insights from Psychology and Neuroscience

This post has been written by Judith Rafferty, adapted from her Open Educational Resource (OER) Neuroscience, psychology and conflict management (2024), licensed under a Creative Commons Attribution NonCommercial 4.0 Licence by James Cook University. Conflict management: A multidisciplinary field While there are designated conflict management scholars and practitioners, many ideas that inform both theory and

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CRITICAL REFLECTION: Ethical marketing of conflict resolution services

There is very little written directly about marketing ethics in the field of conflict resolution.  A notable exception is a paper written by Rachael Field and Neal Wood in 2005 about marketing mediation ethically.  They caution that “at its present stage of development in Australia, there continues to be a significant level of rhetoric associated

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WHAT I’VE BEEN READING: Selling the Invisible: A field guide to modern marketing by Harry Beckwithx

This New York Times bestseller is not new – it was first published in 1997 and updated in 2012.  But this short and to the point book on marketing services is essential reading for anyone working on developing a conflict-related services practice.   It provides a clear distinction between approaches to marketing a product, and what

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WHAT I’VE BEEN READING: Says who? A kinder, funner usage guide for everyone who cares about words by Anne Curzan

To be clear at the outset, this isn’t a book about conflict, at least not in the sense that I am usually discussing. However, it is a book about conflict about language and how we use it.  And as language is one of our primary tools in conflict and how we manage it, you could

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WHAT I’VE BEEN READING: A Brand New Narrative: Social Attitudes Toward Conflict Resolution and Inefficiency in Marketing and Branding by Emily Skinner

I don’t usually review PhD theses, but this one caught my attention and has some really interesting ideas.  In her thesis, Emily comes up with some persuasive arguments to explain the conundrum that there is a high social need for conflict resolution services, but low market demand. She identifies practitioners’ assumptions, expectations and knowledge about

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