Amy Edmondson is best known for pioneering the concept of psychological safety. In her latest book, she explores the upsides of failure, and how to fail well (one condition to do this in an organisation is, not surprisingly, psychological safety). The book is in two parts – the first explores the concept of failure, and […]
WHAT I’VE BEEN READING: Right Kind of Wrong by Amy Edmondson Read More »
I’ve been asked a few times lately about the benefits of face-to-face versus online work with clients, and also whether it’s better to require clients to have their video cameras turned on when working online. Most people instinctively seem to prefer working with clients in person, and if working online, prefer everyone to have their
CRITICAL REFLECTION: Is face-to-face better than online? Read More »
If you’ve been following me for a while, you’ll know I love a bit of provocation (in the nicest interpretation of that word)! I love to be challenged to think differently and deeper about things, and I love to positively provoke others to do the same. This is exactly my kind of book! The book
WHAT I’VE BEEN READING: Positive Provocation by Robert Biswas-Diener Read More »
This book, subtitled “the power of thinking outside the brain” caught my attention! It complements other books I’ve reviewed recently like Mind in Motion and Thinking With Your Hands. This book is in three parts – thinking with our bodies (sensations, movement, gesture), thinking with our surroundings (natural and built spaces, the space of ideas),
WHAT I’VE BEEN READING: The Extended Mind by Annie Murphy Paul Read More »
This recently released 5th Edition is an enormous book – 881 pages in total! That in itself is a compliment to the field of dispute resolution, in that it demonstrates the wealth of resources that are now available to inform and support our practice. Chapters cover topics including understanding conflict, conflict resolution processes (negotiation, mediation,
Working with people in conflict, whether as a conflict management coach or a mediator, is a complex and uncertain activity. While practitioners usually follow some kind of process in their work, what they do within those processes involves a great deal of flexibility and choice. There is rarely one “right” choice for whether or how
Intuition as a conflict practitioner Read More »
This in-depth exploration of intuition is written by a biologist and philosopher of science. She is particularly interested in the role of intuition in scientific research. The book examines intuition from biological and cognitive dimensions, and many multidisciplinary perspectives. Isenman considers how intuition is related to implicit learning, emotions and motivation, past knowledge, mental imagery,
WHAT I’VE BEEN READING: Understanding Intuition by Lois Isenman Read More »
Dr Cathryn Lloyd is presenting our workshop this month on creative approaches to reflective practice for conflict practitioners. I’ve worked with Cat for many years, including teaching full day interactive workshops on The Artistry of Mediation. Cat’s book Seriously Playful Creativity is a delightful journey through the alphabet of creative action and reflection. You can
WHAT I’VE BEEN READING: Seriously Playful Creativity by Dr Cathryn Lloyd Read More »
I recently ran a REAL Masterclass exploring the concept of High Conflict Personalities (HCPs). Many of the participants were looking for some quick fixes and easy tools to use when they came across HCPs in their practice. What they instead discovered was that this desire for a simple solution is in fact one of the
CRITICAL REFLECTION: High Conflict Personalities Read More »
“At a time when generational conflict – from work attitudes to cancel culture to “OK, Boomer” – is at a level not seen since the 1960s, separating the myths from the reality of generations is more important than ever.” Jean Twenge This book is absolutely fascinating. Twenge has collated data across many generations and then
WHAT I’VE BEEN READING: Generations by Jean M. Twenge Read More »
