Perspective taking in conflict
Anyone who works with people in conflict understands the transformative power of perspective taking in resolving conflicts. In fact, a large part of the work of mediators and conflict management coaches involves supporting clients to see things from different perspectives. Perspective taking often results in: More information being disclosed Increased capacity to communicate in a
WHAT I’VE BEEN READING: The Social Instinct by Nichola Raihani
I absolutely loved this book, and I couldn’t put it down! I love the author’s writing style and the content was truly fascinating. I read it on holidays and kept interrupting my partner’s relaxation time to share some new interesting information I discovered within the book! The book explains how cooperation is the secret of
WHAT I’VE BEEN READING: Setting Relations Right in Restorative Practice by David B. Moore and Alikki Vernon
I was delighted to discover that David and Alikki had published this book on restorative practice. They are two of the leading academics and practitioners in the field and have combined their many years of experience to provide an accessible and much-needed overview of this field of practice. The book combines theory, research, and practice
The challenges in marketing conflict-related services
For many practitioners who complete their mediation or conflict coach training, the challenges have only just begun. This can be a difficult field in which to establish yourself, market your business, and get clients. Great mediation and coaching skills are essential, but not sufficient to build and sustain a business. There are some particular attributes
WHAT I’VE BEEN READING: Uncertain by Maggie Jackson
This book caught my attention, as one of the mindset shifts we work on in REAL Conflict Coaching is the shift from certainty to uncertainty. Jackson acknowledges the natural human tendency to want to avoid uncertainty. She explores the perils of certainty, explaining how our drive for knowledge and certainty actually reduces the very cognitive
WHAT I’VE BEEN READING: Deep Listening by Oscar Trimboli
This book was written in 2017, but a colleague recommended it to me, so I bought a copy. It’s a short and easy to read book, with the most beautiful illustrations and lots of excellent advice about how to listen deeply. I wholeheartedly agree with one of the first paragraphs in the preface to the