Blogs
You will find useful articles on conflict-related topics.

The challenges in marketing conflict-related services
For many practitioners who complete their mediation or conflict coach training, the challenges have only just begun. This can be a difficult field in which to establish yourself, market your business, and get clients. Great mediation and coaching skills are essential, but not sufficient to build and sustain a business. There are some particular attributes

WHAT I’VE BEEN READING: Uncertain by Maggie Jackson
This book caught my attention, as one of the mindset shifts we work on in REAL Conflict Coaching is the shift from certainty to uncertainty. Jackson acknowledges the natural human tendency to want to avoid uncertainty. She explores the perils of certainty, explaining how our drive for knowledge and certainty actually reduces the very cognitive

WHAT I’VE BEEN READING: Deep Listening by Oscar Trimboli
This book was written in 2017, but a colleague recommended it to me, so I bought a copy. It’s a short and easy to read book, with the most beautiful illustrations and lots of excellent advice about how to listen deeply. I wholeheartedly agree with one of the first paragraphs in the preface to the

What is conflict coaching?
Conflict coaching (also called conflict management coaching) is: A one-on-one process involving someone trained as a coach AND trained in conflict dynamics; and a client who wishes to manage conflict more effectively (now or in the future), who are in a specific kind of (coaching) relationship aimed at changing the client’s mindset about conflict (and

WHAT I’VE BEEN READING: How to Know a Person by David Brooks
The subtitle of this book is “The art of seeing others deeply and being deeply seen”. In many ways, this book is the result of a personal journey by the author, who recognised that he was living his life in a kind of detached way, without vulnerable emotional connections with others and who worked hard

WHAT I’VE BEEN READING: Shame: The politics and power of an emotion by David
Brené Brown made shame accessible in her work on shame and vulnerability, and this book continues the exploration of that emotion but in a slightly different way. This book focuses on the harm that shame and shaming can do, and how shame is manipulated in social and political contexts. It also considers the problem of