WHAT I’VE BEEN READING: Conflict in emergency medicine: A systematic review by Timothy Edward Tjan, Lee Yung Wong, and Andrew Rixon
This is a fascinating article that provides an overview of research into the individual, team and systemic level factors that contribute to conflict between clinicians within emergency departments. The researchers found that conflict often occurred during referrals or admissions from ED to inpatient or admitting units. Individual-level contributors to conflict include a lack of trust
Embracing Inclusivity in Mediation – A Pathway to Justice for Neurodivergent Individuals
* Thanks to Rebekka Kornmehl, Danielle Hutchinson, and Carol Bowen for their helpful feedback on this content. People in the conflict resolution field typically think of mediation as a client-centered, informal, and flexible approach to managing conflict. However, as highlighted by participants in the Symposium for Access to Justice for Autistic People in ADR in
WHAT I’VE BEEN READING: Neuroqueer Heresies by Nick Walker
Thanks to Rebecca Kornmehl for recommending this book to me! I learnt so much from this book that is essential for my role as parent of an autistic child, and a practitioner who frequently works with neurodivergent clients. Most importantly, the book helped me understand better the distinction between autism as seen through a pathology
When the Boss Is Exhibiting Challenging Behaviours
I recently had an interesting conversation with someone who started out by describing their boss as a “narcissistic personality” and who was looking for some advice about how to get them to change their behaviours towards staff. Work with behaviours, not labels The first step is to emphasize the importance of avoiding labelling the boss
WHAT I’VE BEEN READING: Revenge of the Tipping Point, by Malcolm Gladwell
I’m a big fan of Malcolm Gladwell’s books, they are always a terrific read, even if he is prone to overstatements and lack of rigorous research. In this latest book, he reviews his earlier book The Tipping Point and its hypothesis that little things can make a big difference. Twenty-five years later, it’s a very
Navigating Ethical Dilemmas in Mediation: Insights from Practitioners
In the world of mediation, professionals frequently encounter complex ethical dilemmas that require careful consideration and judgment. Recently, a discussion among mediators explored such challenges in depth, providing valuable insights into the ethical intricacies of the profession. This blog post delves into the key themes discussed, focusing on the delicate balance mediators must maintain between