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Blogs

You will find useful articles on conflict-related topics.

Samantha Hardy

WHAT I’VE BEEN READING: Negotiation by Carrie Menkel-Meadow

This book has just been released. It’s part of a series of more than 700 “very short introductions” on pretty much any topic you can think of! The series aims to provide a stimulating and accessible introduction to people wanting to learn about a new subject. While the subject of negotiation is by no means

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Samantha Hardy

The myth of the amygdala hijack

I’m sure you’ve all heard of the concept of the amygdala hijack. You’ve probably even used it as an explanation for why we sometimes do crazy things in the heat of the moment. Maybe you (or your clients) have even used it as an excuse for bad behaviour! The problem is that while the concept

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Samantha Hardy

Empathy and compassion fatigue and the conflict practitioner

Empathy and compassion fatigue exists across a diverse range of professionals, particularly those who deal with clients who are experiencing strong emotions. Practitioners who work with people in conflict are no stranger to strong emotions, particularly those that are considered “negative” such as anger and frustration. It is important that conflict practitioners are aware of the

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Samantha Hardy

The practitioner’s emotions in conflict

Along with the people involved in conflict, the practitioners supporting them also experience emotions before, during and after any interactions. The practitioners’ emotions may have an impact (positive or negative) on the clients, and the reverse is also true – the clients’ emotions may have an impact (positive or negative) on the practitioner. Why is it

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