
How much choice do you give your clients?
If you read my previous newsletter about trauma informed practice in conflict resolution, you will recall that one of the core trauma-informed principles is client choice. Choice is important for clients who have experienced trauma, but providing choice is also good practice for all clients. Choice supports empowerment and self-determination, which is important for conflict management, resolution

WHAT I’VE BEEN READING: Mindwise by Nicholas Epley
I posted this book review a few years ago, but I recently re-read the book in preparation for the webinar I ran earlier this week. This book is such a great resource, I’m re-posting the review today. This book is powerful, and essential reading for anyone who works with people in conflict. It will challenge

WHAT I’VE BEEN READING: The Art of Narrative by Frida C. Rundell
The author of this book is the founding professor of the International Institute for Restorative Practices. The book aims to provide practitioners in the field of restorative practices with an understanding of narrative practices based in post-modern narrative therapy. The book covers interventions such as externalising, positioning, unique moments, re-authoring and re-membering, listening circles, compassionate

Can a coach give advice to their clients?
This topic is a hot one for many people in the coaching field, but it’s also relevant for people who work in mediation and other conflict resolution processes. What do we mean by advice? Before we get into some possible answers to this question, it’s important to clarify exactly what we are talking about when

WHAT I’VE BEEN READING: Mediation Beyond Covid by Sarah M. Blake
Full disclosure up front, I am one of the contributors to this book! However, before it was published, I hadn’t read all the chapters written by the many other fascinating contributors. This book is so interesting, because it collects the experiences of a range of people involved in managing conflict in different countries and varying

WHAT I’VE BEEN READING: The Neuroscience of Emotion by David J. Anderson and Ralph Adolphs
This book is a terrific overview of emotions research in general, as well as an easy to understand introduction to neuroscience and how it is used to inform us about how emotions work. The book is written by two neuroscientists – one who researches emotion in humans, and one who researches emotions in mice and