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Blogs

You will find useful articles on conflict-related topics.

Samantha Hardy

Pre-mediation coaching

How coaching can support mediation preparation and participation When people choose to explore mediation as a process for managing their conflict, the mediator (or perhaps an intake officer in some contexts) will usually speak with each party separately prior to the joint mediation. These conversations may be called intake sessions or pre-mediation meetings. There are

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Samantha Hardy

WHAT I’VE BEEN READING: Between Us by Batja Mesquita

I am not exaggerating when I say that this book blew my mind! I will never look at emotions, and the impact of culture, the same way again. If you work in any cross-cultural setting, this book is essential reading. This book opened my eyes to how much of my understanding about emotions is influenced

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Samantha Hardy

Reflecting back emotions – questioning some assumptions

One of the core techniques we are taught as mediators and coaches is that when a person expresses their emotions (either directly or indirectly) we should “reflect them back”. Reflecting back a person’s emotions is supposedly helpful for showing that you understand how the person is feeling, validating the person’s emotional response, building rapport, demonstrating

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