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Samantha Hardy

WHAT I’VE BEEN READING: Between Us by Batja Mesquita

I am not exaggerating when I say that this book blew my mind! I will never look at emotions, and the impact of culture, the same way again. If you work in any cross-cultural setting, this book is essential reading. This book opened my eyes to how much of my understanding about emotions is influenced

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Samantha Hardy

Reflecting back emotions – questioning some assumptions

One of the core techniques we are taught as mediators and coaches is that when a person expresses their emotions (either directly or indirectly) we should “reflect them back”. Reflecting back a person’s emotions is supposedly helpful for showing that you understand how the person is feeling, validating the person’s emotional response, building rapport, demonstrating

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Samantha Hardy

WHAT I’VE BEEN READING: The Power of Regret by Daniel H. Pink

Regret. We’ve all experienced it. It’s not what you’d call a pleasant emotion. It also tends to promote rumination and going over and over what we wished we had done differently. This is a similar process of counterfactual thinking that is common with other emotions such as guilt and shame. For people who work in

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Samantha Hardy

WHAT I’VE BEEN READING: Emotional Success by David DeSteno

As I was researching for our new Working With Emotions in Conflict online course, DeSteno’s name kept coming up in relation to the importance of emotions, and especially social emotions, for success. David DeSteno writes a lot on the concept of intertemporal choice (I wrote about this concept in conflict in one of my LinkedIn

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Samantha Hardy

Promoting hope in conflict

Many people think about hope as an emotion that is akin to faith or wishful thinking. However, hope theorists such as Snyder describe hope as a way of thinking. The best thing about approaching hope in this way, is that it becomes something that we can learn (and support others to develop). For our purposes,

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Blogs

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