Blogs
You will find useful articles on conflict-related topics.
WHAT I’VE BEEN READING: Emotional by Leonard Mlodinow
This is another excellent book, just released this year, incorporating some of the most recent research about emotions in an accessible and often entertaining way – occasionally this book made me laugh out loud. The author has written many other terrific books, and has also written episodes of Star Trek and helped Stephen Spielberg and
Positive and negative emotions in conflict
When we think about the kinds of emotions people experience in conflict, we usually think of negative ones like anger or frustration, and how to minimise the harm that these emotions can have on engagement and resolution. However, as conflict practitioners we can also promote emotions that have a positive impact on conflict engagement and
WHAT I’VE BEEN READING: Psychology of Hope by C.R. Snyder
In this book Snyder introduces his theory of hope thinking. You may recall that Claire Holland and I discussed this in some detail in our recent conversation. There’s also a lesson on hope and conflict in our new Working With Emotions online course. The first three chapters of the book cover discovery, measuring and developing
Emotions people bring to conflict
When we are working with people in conflict, we know that there are emotions involved. However, did you know that there are many different kinds of emotions that people bring to their conflict interactions, and that each of these can be managed differently to best support constructive conflict engagement? By different emotions, I don’t mean different
How emotions affect perception and attention in conflict
Emotions affect what we perceive, and they also help our brain determine what is most useful to pay attention to. Emotions draw our attention to certain things and away from others. Emotions can keep our attention focused or distract us from information that’s available to us. Emotions also affect how we interpret what we perceive
WHAT I’VE BEEN READING: Making Mediation Your Day Job by Tammy Lenski
I’ve long admired Tammi Lenski’s work in the conflict resolution field (check out her other book The Conflict Pivot), but only recently discovered this book (now in its 3rd edition) in which she discusses how to market your ADR business using mediation principles. This book provides such a different approach to the usual business marketing
