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Blogs

You will find useful articles on conflict-related topics.

Samantha Hardy

WHAT I’VE BEEN READING: Inside Out by Gary J. Friedman

Inside Out: How conflict professionals can use self-reflection to help their clients by Gary Friedman I came across this book by accident and then couldn’t understand why I hadn’t discovered it earlier! The book is essentially all about managing emotions in conflict (those of the parties, and those of the conflict professional). And by managing

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Samantha Hardy

Are your emotions messing with your memory?

When we are in conflict, we tend to only see what we want to see and hear what we want to hear.  We filter out information that is inconsistent with our interpretation of events and we can ignore information that is glaringly obvious to other people around us.  When we are emotional, this problem is

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Samantha Hardy

Managing emotions in conflict

Managing conflict well is not about suppressing emotions; rather it is about providing a constructive way to communicate about and through them. What does this mean in practice? Firstly, we need to accept that emotions are an integral part of conflict. They are always there, whether or not they are expressed, and whether or not

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Samantha Hardy

WHAT I’VE BEEN READING: Think Again by Adam Grant

Think again: The power of knowing what you don’t know By Adam Grant This book is essential reading for anyone interested in reflective practice (at its heart, a process of thinking again). Grant emphasizes that it is the process of re-thinking that is important, not the outcome. Rethinking does not have to change your mind,

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Samantha Hardy

WHAT I’VE BEEN READING: The Reflective Practitioner by Donald A. Schon

Schön, D.A. (1983) The reflective practitioner: How professionals think in action. Donald Schön’s book is the key text on reflective practice. First published in 1983, it led to a real commitment to reflective practice being introduced into many professional disciplines, including conflict resolution. The book begins by explaining the difference between competence and artistry, showing

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Samantha Hardy

Essential reading for the reflective conflict practitioner

Conflict-specific: BOOK: The Guide to Reflective Practice in Conflict Resolution by Michael D. Lang (2019)  If you only ever read one thing about reflective practice in conflict resolution, it should be this book!  Here’s the official overview of what the book is about: “This book is a common sense guide to becoming a reflective practitioner,

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