Blogs
You will find useful articles on conflict-related topics.
Marketing with testimonials
One question to think about at the very start is what is your purpose for gathering feedback / testimonials? It is always useful to gather feedback to constantly improve your services, but it’s important not to ask for feedback when what you are really looking for are testimonials for marketing purposes. Transparency is essential. In
WHAT I’VE BEEN READING: Habits of a peace maker: Building bridges, healing relationships, by Steven T. Collis
“[T]oo many of us have grown up in a world where we have forgotten, never learned, or were not even exposed to the skills needed to talk about hard topics in a productive way.” Steven Collis is a law professor who specialises in the First Amendment. He explains that this means that he gets paid
Re-thinking self-determination in mediation
This article was published by Andrew B. Mamo in the 2023 issue of the Mississippi Law Journal. It’s LONG – 64 pages – so I’m going to give you an overview of the main points and some questions to think about. In this article, Mamo questions what self-determination means and why it is considered important
WHAT I’VE BEEN READING: Clean language: Revealing metaphors and opening minds, by Wendy Sullivan and Judy Rees
This book describes a process of questioning that revolves around the human tendency to think and talk in metaphors. It’s based on the work of David Grove, a psychotherapist from New Zealand, who developed the process to support his work with clients who had experienced trauma. Clean language is a method that aims to minimise
F’s first mediation
1. Without breaching confidentiality: (a) How did you get this mediation? Through linked in/ word of mouth (b) Briefly describe the conflict. Work place/ break down of communication between colleagues. 2. What pre-mediation information did you have? Conversation with CEO and both parties a one hour zoom intake. 3. What pre-mediation steps did you take?
The coaching relationship and the coaching space
Who is involved in the coaching relationship? Coaching involves a relationship between at least two people – the coach and the person being coached (who may be called a client or a coachee – recognizing that not all people being coached are technically ‘clients’ of the coach). Coaching may sometimes involve more than two people
