What I’ve Been Reading

What I’ve been reading: Boundaries for Leaders, by Dr Henry Cloud. This book is a must-read for anyone who manages conflict in the workplace. Boundaries are an essential part of good conflict management and leadership. In this book, Dr Henry Cloud explains that boundaries help leaders manage themselves and lead others. They support and enhance […]

Amazon keeps suggesting for me books written by evolutionary psychologists. It’s not an area I thought I had a particular interest in, but some of the books and concepts are fascinating. The title of this one caught my attention immediately, because so many of my conflict clients accuse others of hypocrisy. Like blame, it seems

People in conflict often suffer from an overinflated sense of certainty. They KNOW they are right, they KNOW the other person is wrong, and they KNOW what the right outcome is. Usually, though, once we explore those things in more detail, reality is not quite so certain. There are gaps, inconsistencies, improbabilities, wishful thinking… lots

I’m a big fan of Malcolm Gladwell’s books. He is skilled at presenting complex topics based on solid research in an accessible and engaging way. I’ve just finished reading his latest book “Talking to Strangers” and so much of it is relevant to how we engage in conflict. We tend to think we know others