Events

https://www.conflictmanagementacademy.com/webinar-rebranding-conflict-registration/ Join us for an enlightening webinar where we delve into the groundbreaking research of Emily K. Skinner. This session explores the intersection of marketing and conflict resolution, revealing how traditional perceptions of conflict as negative can be transformed through strategic branding and communication. In the webinar you will: Discover the internal assumptions and social […]

https://www.conflictmanagementacademy.com/working-with-lawyers-in-mediation-registration/ Join us for an insightful and practical webinar designed specifically for mediators who find themselves navigating the complexities of working with lawyers representing parties in mediation. This session will equip you with the essential tools and techniques to foster collaboration, manage expectations, and enhance the mediation process. What You’ll Learn: Understanding the lawyer’s perspective […]

www.conflictmanagementacademy.com/webinar-ai-conflict-coach-registration/ When I was approached by some developers who were working on an AI tool to provide conflict support to employees for low level conflict in organisations, I was sceptical but curious. I agreed to come on board as an adviser. The developers then ‘trained’ their AI tool using my REAL Conflict Coaching System. When […]

www.conflictmanagementacademy.com/webinar-effective-communication-to-engage-prospective-mediation-clients-registration/ Professor Stokoe has conducted some fascinating research using conversation analysis of initial calls to mediation services. Perhaps unexpectedly, the research found that using words like ‘voluntary’ and ‘impartial’ to describe the mediation process, were not helpful. She will explain how instead, using a technique that described the mediation process itself, with fluency and without […]