Avoid the five mistakes leaders make when managing conflict
I've been a conflict management trainer and practitioner for over 25 years. I've worked with hundreds of leaders to help them develop their conflict management skills and confidence. In this guide I show you how to avoid the five most common conflict traps!
AVOID the five mistakes leaders make when managing conflict
Frequently, our instinctive response to conflict is the least helpful. Time and time again I see leaders make the same mistakes and accidentally make things worse!
Learn how to avoid the most common conflict traps.
Harness the potential benefits of conflict while minimising the risks.
Develop skills so that you can respond to conflict with confidence.
Become the kind of leader people can count on when things get difficult.