Activities

Read the following scenario: Each year Personnel Solutions has a Christmas party, which is organised by staff who volunteer to help out. Usually the same staff members volunteer and spend a lot of their own time making the party a success. They organise the theme, venue, invitations, music, food and drinks, as well as the

Rachel and Peter are co-workers. They are also long time friends. Peter has worked at Acme for five years and, through his dedication, has worked his way up to a team leader position in the communications department. About two years ago, when Rachel was out of work, he helped her to get a job in

This exercise will give you an indication of your preferred method of dealing with conflict. Please Note: The process of thinking about the statements below is more important than the numbers calculated from your responses to these questions. There are no “right” or “wrong” answers, and this instrument is not “standardized”. Some people who complete this

Auto Antics Read the following story (from both Lee’s and Mr Sherry’s perspectives).  Then identify for each of them their (1) substantive; (2) procedural; and (3) psychological interests.  Can you think of a solution that might address all (or at least most) of both of their interests? Lee’s Facts Lee is a university student.  He

Watch the following video and identify the buyer’s and the seller’s substantive, process and psychological needs: