Activities

In this activity you will be given some client goals, that do not fit all the SMARTY elements, and you need to come up with some questions to ask the clients to help them develop their goal into a more developed goal meeting the SMARTY criteria.

Read the following scenario: Each year Personnel Solutions has a Christmas party, which is organised by staff who volunteer to help out. Usually the same staff members volunteer and spend a lot of their own time making the party a success. They organise the theme, venue, invitations, music, food and drinks, as well as the

Rachel and Peter are co-workers. They are also long time friends. Peter has worked at Acme for five years and, through his dedication, has worked his way up to a team leader position in the communications department. About two years ago, when Rachel was out of work, he helped her to get a job in

This exercise will give you an indication of your preferred method of dealing with conflict. Please Note: The process of thinking about the statements below is more important than the numbers calculated from your responses to these questions. There are no “right” or “wrong” answers, and this instrument is not “standardized”. Some people who complete this