fbpx

Conflict

REAL WORLD INSIGHTS: Conflict Intelligence

Peter Coleman is one of the most prolific academics in the field of conflict resolution. He has published many articles and has even developed apps to support people to engage more effectively in conflict. This article is a kind of compilation of his work, with links to many other resources. There is so much in […]

REAL WORLD INSIGHTS: Conflict Intelligence Read More »

Re-thinking self-determination in mediation

This article was published by Andrew B. Mamo in the 2023 issue of the Mississippi Law Journal. It’s LONG – 64 pages – so I’m going to give you an overview of the main points and some questions to think about. In this article, Mamo questions what self-determination means and why it is considered important

Re-thinking self-determination in mediation Read More »

Trauma informed practice in conflict resolution

What is trauma informed practice? There is a lot of talk at the moment about trauma, and the need for a broad range of practitioners to ensure that their practice is “trauma-informed”.  This includes anyone who works with people who may have experienced trauma, not just those who provide therapeutic services to survivors of trauma.  Having a

Trauma informed practice in conflict resolution Read More »

Empathy and compassion fatigue and the conflict practitioner

Empathy and compassion fatigue exists across a diverse range of professionals, particularly those who deal with clients who are experiencing strong emotions. Practitioners who work with people in conflict are no stranger to strong emotions, particularly those that are considered “negative” such as anger and frustration. It is important that conflict practitioners are aware of the

Empathy and compassion fatigue and the conflict practitioner Read More »

The practitioner’s emotions in conflict

Along with the people involved in conflict, the practitioners supporting them also experience emotions before, during and after any interactions. The practitioners’ emotions may have an impact (positive or negative) on the clients, and the reverse is also true – the clients’ emotions may have an impact (positive or negative) on the practitioner. Why is it

The practitioner’s emotions in conflict Read More »

Strategies for working with emotions in mediation

I’ve recently been exploring different ways that mediators can work with emotions in conflict. It’s surprising how many different things mediators do! Here’s a compilation of strategies I found that mediators reported using. Which ones they used seems to depend very much on the model of mediation, the personal style and preferences of the mediator,

Strategies for working with emotions in mediation Read More »