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Conflict Coaching

Navigating Ethical Dilemmas in Mediation: Insights from Practitioners

In the world of mediation, professionals frequently encounter complex ethical dilemmas that require careful consideration and judgment. Recently, a discussion among mediators explored such challenges in depth, providing valuable insights into the ethical intricacies of the profession. This blog post delves into the key themes discussed, focusing on the delicate balance mediators must maintain between […]

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REAL WORLD INSIGHTS: How we adapt our interpersonal conflict strategies

Coleman argues that there are three different criteria for how we might adapt our interpersonal conflict strategies:  relational importance, goal type, power differences. These different criteria lead to seven basic types of interpersonal situations. These include: where the conflict is of low importance (independence), compassionate responsibility (high power, cooperative goals), partnership (equal power, cooperative), cooperative

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REAL WORLD INSIGHTS: Peter Coleman’s “Adaptive Mediation”

Peter Coleman’s research has identified the four most challenging conditions or “derailers” of mediation as: High intensity conflict: higher levels of destructiveness, emotionality, and intransigence; High degrees of constraints or limitations on the mediation: including legal and time constraints and constituent pressure; Highly competitive relationships between the disputants; and The covert nature of the issues

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Re-thinking self-determination in mediation

This article was published by Andrew B. Mamo in the 2023 issue of the Mississippi Law Journal. It’s LONG – 64 pages – so I’m going to give you an overview of the main points and some questions to think about. In this article, Mamo questions what self-determination means and why it is considered important

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The challenges in marketing conflict-related services

For many practitioners who complete their mediation or conflict coach training, the challenges have only just begun.  This can be a difficult field in which to establish yourself, market your business, and get clients.  Great mediation and coaching skills are essential, but not sufficient to build and sustain a business. There are some particular attributes

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CRITICAL REFLECTION: Is face-to-face better than online?

I’ve been asked a few times lately about the benefits of face-to-face versus online work with clients, and also whether it’s better to require clients to have their video cameras turned on when working online. Most people instinctively seem to prefer working with clients in person, and if working online, prefer everyone to have their

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