fbpx

Conflict Management

Neurodiversity, emotions and conflict

Many of the challenges that arise when neurodiverse and neurotypical people are involved in conflict are due to each person’s different way of experiencing, expressing and regulating emotions, and also the neurotypical assumptions on which many of our conflict resolution processes are based. With greater understanding and flexible approaches in the way we support diverse people

Neurodiversity, emotions and conflict Read More »

CRITICAL REFLECTION: Power balancing

The Australian National Mediation Accreditation System Practice Standards refer to power in a number of parts: “A mediator must have knowledge [about] the dynamics of power and violence.” (Clause 10.1(a)(i)) “A mediator must be alert to changing balances of power in mediation and manage the mediation accordingly”. (Clause 6.1) “A mediator must have the ability

CRITICAL REFLECTION: Power balancing Read More »

CRITICAL REFLECTION: Confidentiality

Mediation is often described as a confidential process, however confidentiality is not straightforward and there are many variations and exceptions to the principle of confidentiality in mediation. These variations may depend on what the mediator and the parties agree on, which model of mediation the mediator offers (e.g. facilitative, transformative, narrative), the substance of the

CRITICAL REFLECTION: Confidentiality Read More »

Adapting our box – co-designing a conflict resolution process

When mediators and coaches first learn how to mediate or coach, they are often taught a particular process with step-by-step instructions. This gives them a framework to follow as they practice and develop their skills. However, rigidly following those frameworks in the long term is likely to be problematic. Firstly, it may indicate that the practitioner

Adapting our box – co-designing a conflict resolution process Read More »