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Conflict Practitioner

Navigating Ethical Dilemmas in Mediation: Insights from Practitioners

In the world of mediation, professionals frequently encounter complex ethical dilemmas that require careful consideration and judgment. Recently, a discussion among mediators explored such challenges in depth, providing valuable insights into the ethical intricacies of the profession. This blog post delves into the key themes discussed, focusing on the delicate balance mediators must maintain between […]

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REAL WORLD INSIGHTS: How we adapt our interpersonal conflict strategies

Coleman argues that there are three different criteria for how we might adapt our interpersonal conflict strategies:  relational importance, goal type, power differences. These different criteria lead to seven basic types of interpersonal situations. These include: where the conflict is of low importance (independence), compassionate responsibility (high power, cooperative goals), partnership (equal power, cooperative), cooperative

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REAL WORLD INSIGHTS: Peter Coleman’s “Adaptive Mediation”

Peter Coleman’s research has identified the four most challenging conditions or “derailers” of mediation as: High intensity conflict: higher levels of destructiveness, emotionality, and intransigence; High degrees of constraints or limitations on the mediation: including legal and time constraints and constituent pressure; Highly competitive relationships between the disputants; and The covert nature of the issues

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Insights from cognitive psychology: Applying priming to conflict management

This post has been written by Judith Rafferty, adapted from her Open Educational Resource (OER) Neuroscience, psychology and conflict management (2024), licensed under a Creative Commons Attribution NonCommercial 4.0 Licence by James Cook University. Neuroscience, psychology and conflict management In a previous post, I discussed the value of neuroscience and psychology knowledge to inform conflict

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TIPS FOR NEW PRACTITIONERS: Getting your documents in order

When setting up your practice, it’s important to have all your documents in order. Many people don’t prepare in advance and then are in a last-minute panic when the first client turns up and they need paperwork!  It’s also important to remember that each client may need different types of paperwork, so you adapt and

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Re-thinking self-determination in mediation

This article was published by Andrew B. Mamo in the 2023 issue of the Mississippi Law Journal. It’s LONG – 64 pages – so I’m going to give you an overview of the main points and some questions to think about. In this article, Mamo questions what self-determination means and why it is considered important

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CRITICAL REFLECTION: Ethical marketing of conflict resolution services

There is very little written directly about marketing ethics in the field of conflict resolution.  A notable exception is a paper written by Rachael Field and Neal Wood in 2005 about marketing mediation ethically.  They caution that “at its present stage of development in Australia, there continues to be a significant level of rhetoric associated

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