This topic is a hot one for many people in the coaching field, but it’s also relevant for people who work in mediation and other conflict resolution processes. What do we mean by advice? Before we get into some possible answers to this question, it’s important to clarify exactly what we are talking about when […]
Can a coach give advice to their clients? Read More »
Empathy and compassion fatigue exists across a diverse range of professionals, particularly those who deal with clients who are experiencing strong emotions. Practitioners who work with people in conflict are no stranger to strong emotions, particularly those that are considered “negative” such as anger and frustration. It is important that conflict practitioners are aware of the
Empathy and compassion fatigue and the conflict practitioner Read More »
Along with the people involved in conflict, the practitioners supporting them also experience emotions before, during and after any interactions. The practitioners’ emotions may have an impact (positive or negative) on the clients, and the reverse is also true – the clients’ emotions may have an impact (positive or negative) on the practitioner. Why is it
The practitioner’s emotions in conflict Read More »
I’ve recently been exploring different ways that mediators can work with emotions in conflict. It’s surprising how many different things mediators do! Here’s a compilation of strategies I found that mediators reported using. Which ones they used seems to depend very much on the model of mediation, the personal style and preferences of the mediator,
Strategies for working with emotions in mediation Read More »
How coaching can support mediation preparation and participation When people choose to explore mediation as a process for managing their conflict, the mediator (or perhaps an intake officer in some contexts) will usually speak with each party separately prior to the joint mediation. These conversations may be called intake sessions or pre-mediation meetings. There are
Pre-mediation coaching Read More »
Managing conflict is always a nuanced and complex issue. However, in today’s post-pandemic world, many practitioners are finding their work especially challenging. From adapting to working online to supporting people in conflict directly over covid-related issues (such as vaccination), to encountering clients experiencing additional stressors relating to covid that impact their capacity to manage other
Conflict Management in Turbulent Times Read More »
Conflict-specific: BOOK: The Guide to Reflective Practice in Conflict Resolution by Michael D. Lang (2019) If you only ever read one thing about reflective practice in conflict resolution, it should be this book! Here’s the official overview of what the book is about: “This book is a common sense guide to becoming a reflective practitioner,
Essential reading for the reflective conflict practitioner Read More »
