When we think about the kinds of emotions people experience in conflict, we usually think of negative ones like anger or frustration, and how to minimise the harm that these emotions can have on engagement and resolution. However, as conflict practitioners we can also promote emotions that have a positive impact on conflict engagement and […]
Positive and negative emotions in conflict Read More »
When we are working with people in conflict, we know that there are emotions involved. However, did you know that there are many different kinds of emotions that people bring to their conflict interactions, and that each of these can be managed differently to best support constructive conflict engagement? By different emotions, I don’t mean different
Emotions people bring to conflict Read More »
While I was preparing our Working with Emotions in Conflict online course, I came across a great exercise and I’m going to challenge you all to participate! It’s from Lisa Feldman Barrett‘s book How Emotions are Made (an essential book in this field). As you may know, the bigger vocabulary we have to describe our emotions,
Invent your own emotion Read More »
Managing conflict is always a nuanced and complex issue. However, in today’s post-pandemic world, many practitioners are finding their work especially challenging. From adapting to working online to supporting people in conflict directly over covid-related issues (such as vaccination), to encountering clients experiencing additional stressors relating to covid that impact their capacity to manage other
Conflict Management in Turbulent Times Read More »
Whether at work, at home, or in a community setting, conflict is practically inevitable, and conflict, by its very nature, is complex. The recent global pandemic has added new layers of complexity to managing conflict, due to much of our work and community settings moving to online platforms. Managing conflict in an online environment presents
Working with conflict in an online environment Read More »
Conflict can arise within any organisation, no matter how harmonious it may be. Conflict within the workplace is one of the largest avoidable costs to any business, and yet, it is perhaps the most overlooked. In fact, the cost of conflict to the economy is estimated to be in the tens of billions each year.
The Hidden Costs of Conflict (and how to avoid them) Read More »
